Troubleshooting
How do I know if the AlertLock battery is low?
A red LED will begin to light up when the charge drops below 40%. The red LED is only seen after pressing the power button. When the power button is pressed, the AlertLock will flash red and blue while powered on. This gives you ample time to charge the battery.
To recharge your AlertLock, using a 5V 2A charger, insert a Micro-USB cable into the USB port at the bottom of the lock.
How do I open the AlertLock if the battery loses power?
If the AlertLock won’t open due to battery power, try charging the AlertLock.
The AlertLock has a rechargeable battery. To recharge your AlertLock, using a 5V 2A charger, insert a Micro-USB cable into the USB port at the bottom of the lock.
How do I know if the Nexus battery is low?
A red LED will begin to light up when the charge drops below 40%. The red LED is only seen after pressing the power button. When the power button is pressed, the Nexus will flash red and blue while powered on. This gives you ample time to charge the battery.
To recharge your Nexus, using a 5V 2A charger, insert a Micro-USB cable into the USB port at the bottom of the device.
How do I operate the Nexus if the battery loses power?
If the Nexus won’t operate due to battery power, try charging the Nexus.
The Nexus has a rechargeable battery. To recharge your Nexus, using a 5V 2A charger, insert a Micro-USB cable into the USB port at the bottom of the device.
How do I know if the QuickBolt battery is low?
A red LED will begin to light up when the charge drops below 40%. The red LED is only seen after pressing the power button. When the power button is pressed, the QuickBolt will flash red and blue while powered on. This gives you ample time to change the batteries. The QuickBolt uses 4 AAA batteries.
How do I open the QuickBolt if the battery loses power?
If the QuickBolt won’t unlock due to battery power, try changing the batteries. The QuickBolt uses 4 AAA batteries.
The QuickBolt will always open from the interior side of the lock. This will prevent someone from being locked inside. If you are locked out of a room, please contact customer support at techsupport@lynkd.com for instructions on drilling out the lock.
Why won't my QuickBolt Auto-Lock?
The QuickBolt will ONLY lock once the knob is manually turned.
The QuickBolt was engineered in this fashion, removing the barriers and problems that other battery operated doorlocks have. One main issue with other locks is the Deadbolt mechanism. When the battery is low or the jamb is misaligned, the deadbolt will not lock. With a manual lock, the door is guaranteed to be locked.
How do I know if the QuickLock battery is low?
A red LED will begin to light up when the charge drops below 40%. The red LED is only seen after pressing the power button. When the power button is pressed, the QuickLock will flash red and blue while powered on. This gives you ample time to change the battery.
To recharge your QuickLock, using a 5V 2A charger, insert a Micro-USB cable into the USB port at the bottom of the lock. Once a full charge is reached, the red light will remain solid. (Keep in mind, the red light turns off once the micro-USB cable has been disconnected from a power source!)
How do I open the QuickLock if the battery loses power?
If the QuickLock won’t open due to battery power, try charging the QuickLock.
The QuickLock has a rechargeable battery. To recharge your QuickLock, using a 5V 2A charger, insert a Micro-USB cable into the USB port at the bottom of the lock.